ISO 9001:2015 is an international standard that outlines the requirements an organization must maintain in their quality system. It evaluates whether the Quality Management System of the company is appropriate and effective while forcing to identify and implement improvements.
The EGI Foundation established and applies a management system to deliver all services covered by the service catalogue and to manage all projects covered by the project portfolio.
ISO/IEC 20000-1:2018 is an international standard that outlines the requirements for the design, transition, delivery and improvement of IT services that fulfil service requirements and provide value for both the customer and the service provider. The ISO/IEC 20000-1:2018 standard allows to demonstrate excellence and prove best practices in IT service management.
The EGI Foundation has established and applies a quality management system to deliver all services covered by the service catalogue.
